Questions About Cotton Prompt Products
Only high-quality 100% ring-spun cotton is used for our cotton products | STELLA/STANLEY. The clothing is extra comfortable, so don't be surprised if it instantly becomes your favorite. Click here for the link to our STELLA/STANLEY eco-friendly product certificates.
We're so confident you'll lvoe your custom item that we offer a 100% Happiness Guarantee. If you're not satisfied with the way your item turned out we will redesign it for you. However, we can't be held responsible for any remakes due to incorrect size colour or customization.
From the day you order your order should take from 10-20 working days to be shipped to you!
Regular fit, set-in sleeves.
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.
Questions About Orders & Shipping
We offer free shipping worldwide!
If you have received the incorrect items or the items you have received are faulty, please email support@cottonprompt.com to discuss further.
If you are not satisfied with the goods you have received, you can return them to us within 30 days of receipt, providing they are in original resalable condition.
Once returned you will be entitled to a full refund which will not include the cost of the return postage.
We are not able to refund items that appear to have been used, opened, or are not in original condition.
For more information, please see our returns policy here.
Due to the current world situation, couriers are busier than usual.
Please allow 1-2 business days for your order to process and ship, then the full estimated delivery window for receipt. Thank you for your patience and understanding.